The tours in the completely see-through glass kayaks are a great activity for children, as they get to experience the fjord and the life beneath the surface in a completely new way. We recommend that the children are at least five years old, but it is completely up to you as a parent to judge if your child can handle 1,5-2 hours on the fjord. Please note that we only have swimming vests (50N), so if you want your child to wear a life jacket, you have to bring that yourself.
Children under the age of 13 must be accompanied by an adult, and children under the age of 11 must in general share a kayak with an adult they're familiar with.
IF YOU CANCEL
We'll wait 5 minutes for people who are late. After that, the tour will be held as planned, and you'll will not get a refund. If you show up with fewer people than you have booked for, the spare tickets will not be refunded. Please try to show up 5-10 minutes before the tour starts. Always let us know as soon as possible if you are late! Call (0045) 28252837.
According to Danish consumer law § 18-25 (right of cancellation), you don't have any right of cancellation on goods and services related to leisure and culture that is set for a specifik time (for example lodging, food, car rent, concert tickets, tickets in general etc.) Therefore, you cannot cancel your purchase of tickets to VisionKayak. However, if you let us know more than 14 days in advance to your booked trip that you'd like to move your tickets to another date, we can do that. It is only possible to move your tickets once.
No matter what, please let us know if you are unable to attend the trip that you have booked tickets for.
When booking a private event you'll pay a reservation fee of 1000 DKK. The fee will not be refunded in case of a cancallation.
In the rare case of a refund, it costs a handling fee of 150 DKK + ticket fee.
At any given time, it is the current Danish law and the terms written on the Danish website www.visionkayak.com/turpolitik is always the terms that apply. Please use Google Translate to double check.